These instructions help you configure your LG GDK phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The LG GDK phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the LG GDK phone system to the PC that NetPBX is installed and running on.

Since the LG GDK doesn't have the SMDR output enabled by default, you need to ask your system maintainer to enable SMDR logging for outgoing, incoming and abandoned calls.

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Installing NetPBX

To collect call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select LG GDK from the Data format list and tick the Keep a local backup of data box, as shown below:
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.