<p>These instructions should assist in configuring your Mitel SX50 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Mitel SX50 PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the SX50 PBX to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>By default the Mitel SX50 doesn't have SMDR enabled. To enable SMDR for the Mitel SX50 you need to follow the steps below: <ol> <li>Access the programming interface.</li> <li>Within the programming interface you need to access <span class="button no_margin">Systems Options Programming</span>.</li> <li>Access Command 100, register 14.</li> <li>You will be presented with four options. You need to enable <span class="keyword">Enabled for both incoming and outgoing trunk calls</span>.</li> <li>Make sure that SMDR is enabled in all of your 'Class of Services (Command 121-129)' and trunk groups (Command 151-156).</li> </ol> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel SX50:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel SX50'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Mitel SX50</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_sx50_1.png" alt="Mitel SX50" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_sx50_2.png" alt="Mitel SX50" /> </ol> |