These instructions help you configure your NEC NEAX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
<a id="Configure the SMDR output"></a> |
Configure the SMDR output
By default, the SMDR output of your NEC NEAX is not enabled. For more information about enabling and configuring the SMDR output, contact your system maintainer.
<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your NEC NEAX:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of the PBX object. Select NEC NEAX from the Data format list and tick the box, as shown below:
- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your NEC NEAX.
- In the Port field, enter 2599.
- Leave the Username and Password fields blank.
- In the IP script field, select Generic Simple from the drop-down list.
- Click on the Save button to apply the settings.