These instructions help you configure your NEC NEAX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Using the Customer Administration Terminal (CAT), enter the following settings in the system-programming mode:

Field nameDetails
CM40Default output port and attributes: 9600 baud, 8 data bits, no parity, 2 stop bits, DTR/RTS flow control.
CM13+05Enable SMDR for incoming calls to required stations.
CM13+06Enable SMDR for outgoing calls to required stations.
CM35+14Enable SMDR for outgoing calls to required trunk routes.
CM35+49Enable SMDR for incoming calls to required trunk routes.
CM08

If SMDR for incoming calls is enabled, specify whether the setting applies to all incoming calls or only to those that use account codes. Also, include ANI/Caller ID for incoming calls.

NOTE 1: The ANI/Caller ID is required to provide SMDR data for incoming calls, even if this feature is enabled by CM13+05 and CM35+49.

NOTE 2: Use CDR formats #501 (2400 IMS), #505 (2000 IPS), #506 (2000 IVS).

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Installing NetPBX

To capture SMDR data from your NEC NEAX using a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Enterprise. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select NEC NEAX from the Data format list and tick the Keep a local backup of data box, as shown below:
  4. In the Connection tab, select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.