These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring the SMDR output
Follow the steps below to configure your Panasonic phone system to output SMDR to TIM Enterprise.
- Log in to the Panasonic Maintenance Console program.
- Click on the 11. Maintenance tab from the left-hand menu.
- Click on the SMDR tab and configure the options as shown below:
- Click on the SMDR Options tab and configure the options as shown below:
- Click on the Apply button to save the changes.
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Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Panasonic phone system:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open. In the General tab, select Panasonic KX-TD Series from the Data format list and tick the box, as shown below:
- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your phone system.
- In the Port field, enter 2300.
- Leave the Username field blank.
- In the Password field, enter the password required to connect to your phone system, by default PCCSMDR.
- In the IP script field, select Panasonic from the drop-down list.
- Click on the Save button to apply the settings.