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What is a user?

Users represent the people in your organisation who make use of devices such as telephone extensions, fax machines, etc. When you first configure TIM Enterprise, your users are automatically harvested from the data received from the phone system into a folder named Discovered Users. The properties of each user can be edited afterwards, and users can also be subsequently organised into new user groups, if preferred.

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Adding a user

To manually add a user to the system, drill-down to the Directory level where you want to add the user object, and click on the New object tab, as shown below:

In the new window that opens, select the  object from the Other object list, enter a relevant name and click on the Add button, as shown below:

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Configuring a user

To configure a user, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:

A new window will open, allowing you to configure the properties of your user object, as shown below: