TIM Enterprise can be configured to raise an alert when particular events occur whilst the system is running. The table below describes the type of alerts emitted from TIM Enterprise:

AlertDescription
CriticalA critical alert notifies you of any events that are detrimental to the system, e.g. database failure
WarningA warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit
InformationAn information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted
Voice activityAn alert that notifies you of progress during call recording operations
AuditProvides very detailed information about ongoing system events, primarily used for fault-finding

 

 

 

<p>TIM Enterprise can be configured to raise an alert when particular events occur. Just select the <span class="button">Alerts</span> tab on the top right-hand side of TIM Enterprise's screen to access your alerts, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/alerts_1.png" alt="Alerts" />

<p>The Alerts' table has the following columns:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=80>Header</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Count</b></td>
			<td class="confluenceTd">.....................................</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>First raised</b></td>
			<td class="confluenceTd">.......................</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Last raised</b></td>
			<td class="confluenceTd">........................</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Description</b></td>
			<td class="confluenceTd">........................</td>
		</tr>
	</tbody>
</table>