Follow the steps below to re-run data in TIM Plus:

1. Locate the backup files you want to re-run data for and copy them to a separate folder. By default, the backup files are stored in the following location:

   {Program Files}\Tri-Line\TIM Plus\backup

2. Log in to TIM Plus as user, select the tab and click on the button.

3. To check the datasource for the PBX object you want to delete calls for, enter the following query:

   SELECT name, fullkey from dir where type = 'pbx';

   

4. To delete calls for a specific PBX object and time period, enter the following query:

   delete from calls where datasource = '\1\' and strftime('%Y-%m-%d',datetime) >= '2011-01-22' and strftime('%Y-%m-%d',datetime) <= '2011-01-23';

   The and   values must be modified accordingly, in order to match your requirements for the time period and the PBX you want to delete calls for.

5. The query should return the message , confirming the selected calls have been deleted.

   

6. To re-run the data back in the system, copy the backup files you have previously copied onto the Desktop and paste them into the following location:

   {Program Files}\Tri-Line\TIM Plus\spool

7. While the system is processing the data, you can check the  screen to view the calls that are being logged.

   The time to re-spool the data will vary depending on the amount and size of the files your system is processing.