These instructions help you configure your Samsung OfficeServ phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
Follow the instructions below to configure your Samsung OfficeServ phone system to output SMDR data to TIM Enterprise.
- Log in to the Samsung Installation Tool software.
- Click on the 5. Features option from the left-hand menu.
- Click on the 5.6 System I/O Options tab and select 5.6.2. LAN Printer.
- In the LAN Printer options, configure the entries in the SMDR column, as shown below:
- Click on the Save icon to save the settings.
- Click on the 5.6.3. SMDR Options tab and configure the following settings:
- Click on the Save icon at the top to save the settings.
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Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Samsung phone system:
- Click on the Directory tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the General tab, select Samsung DCS from the Data format list and tick the Keep a local backup of data box, as shown below:
- In the Connection tab, select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of of your Samsung OfficeServ.
- In the Port field, enter 5100.
- Leave the Username and Password fields blank.
- In the IP script field, select Samsung from the drop-down list.
- Click on the Save button to apply the settings.