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For more flexibility in handling your call data, TIM Professional allows you to "refresh" your calls, by updating specific properties of the calls, such as destination name, cost or routing information, whilst the original dates and times will remain the same.

A call refresh operation can be performed on an entire database of calls, or just a portion of them over a selected period.

To refresh your calls, go to Tools -> Database from the top-left menu bar and select the Refresh Calls option.

A new window will open, allowing you to select the period over which you want to perform the refresh function, or click on the to refresh all calls stored in the database.

The status bar will indicate the progress of the procedure and when this is complete, the status bar will settle to System is idle.

<p>Backing up your data regularly gives you complete peace of mind.  Even if you find at the
end of the month that your calls are being costed wrongly, TIM's
flexible data handling features allow you to refresh your calls as
though they had just been made.  This facility ensures that the
original dates and times are kept, but other variable items such as
call destination name, cost, and routing information is refreshed.</p>

<p>A call refresh operation can be performed on an entire database of calls, or just a
portion of them over a selected period.</p>

<p>Select the <span class="keyword">Refresh Calls...</span> item from the <span class="keyword">Tools ? Database</span> menu.  This brings up the
standard window asking you to select a period over which to perform
the call refresh function.</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/refreshing_calls_1.png" alt="Refreshing calls" />

<p>The following window will pop-up.  Select your period and press the <span class="button">OK</span> button, or to refresh all calls click on the <span class="button">Do
All Calls</span> button.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_professional/refreshing_calls_2.png" alt="Refreshing calls" />

<p>The status bar will indicate the function's progress and when the process is complete,
the status bar will settle to <span class="keyword">System is idle</span>.</p>