These instructions help you configure your Avaya Tenovis to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
<a id="Configure the SMDR output"></a> |
For specific information about the output and configuration of the SMDR data of your Avaya Tenovis phone system, please contact your system maintainer.
<a id="Install NetPBX"></a> |
The Avaya Tenovis outputs its SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
<a id="Configure TIM Plus"></a> |
Once NetPBX is configured and collecting data, log in to TIM Plus and follow the steps below: