These instructions help you configure your Toshiba CIX/CTX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

When configuring your Toshiba CIX/CTX phone system to output its SMDR data via a serial connection, you need to directly connect a serial cable from the phone system to the PC running NetPBX.

For more information about the output and configuration of your SMDR data, contact your system maintainer.

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Installing NetPBX

To collect call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Toshiba CIX-CTX from the Data format list and tick the Keep a local backup of data box, as shown below:
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.