These instructions help you configure your Alcatel OmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Before enabling the SMDR output, you will have bought licenses for your Alcatel phone system from your telephone maintainer.

Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow the steps below:

  1. Applications (Enter)
  2. Accounting (Enter)
  3. Review/Modify (Enter)
  4. All Instance (F1)
  5. Realtime ticket Output: Set this to ethernet. Note that if you don't have an appropriate license, you may only select V24 (serial) here.
  6. Save changes and exit.

Below is an example of the data output from an Alcatel OmniPCX Enterprise:

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Installing NetPBX

If your Alcatel OmniPCX Enterprise has been configured to send SMDR data via a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Plus. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
  3. In the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
  4. In the Connection method field, select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.