These instructions help you configure your SnomONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configure the SMDR output

The Snom telephone system can be configured to send its CDR records via a TCP/IP connection. To configure the output, enter the IP address and port number of the PC running TIM Plus in the CDR URL settings of the phone system, as shown below:

The CDR string must to configured in the Long format, using the variables presented in the table below:

An example of a CDR string configured in the Long format is presented below:

$$(start_date_time);$(wait_duration);$(ring_duration);$(duration);$(direction);$(orig_trunk);$(calling);$(extension);$(called);$(dest_trunk);$(redirect_dest);$(account);$(lang);$(domain);$(call_id);$(primary_call_id);$(remote_call_id)

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your telephone system:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Avaya IP Office 6+ from the Data format list and tick the Keep a local backup of data box, as shown below:
   
4. Click on the Connection tab, select Listen for connections from PBX from the Connection method list.
5. Leave the Host field blank.
6. In the Port field, enter 9000.
7. Click on the Save button to apply the settings.