These instructions help you configure your SwyxWare phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

By default, the Swyx telephone system writes its CDR data to a MSSQL database. In order for TIM Enterprise to connect to the database and collect the call logging data, you need to create a username and password in the MSSQL database on the Swyx  server. Contact your system maintainer if you are not familiar with this procedure.

The following information is required for TIM Enterprise to connect to the Swyx  database:

The default credentials for the Swyx  database are shown below:

Username: Swyxcdr
Password: Swyxcdr

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Setting up a DSN connection

To enable TIM Enterprise to work with your Skype for Business phone system, you first need to set up a DSN connection by following the steps below:

  1. Open Windows Control Panel and select the Administrative Tools icon

  2. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

     

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  3. Click on the System DSN tab.
  4. Click on the Add button.
  5. Select SQL Native Client from the driver list and click Finish.
  6. In the Name field, enter swyx.
  7. In the Description field, enter TIM Enterprise link to swyx.
  8. In the Server field, enter the IP address or hostname of your Swyx server.
  9. In the Username field, enter the username for your Swyx database.
  10. In the Password field, enter the password for your Swyx database.
  11. In the Database drop-down list, select swyx.
  12. Click on the Test button to confirm the information you entered is correct and that the connection is successful.
  13. Click on the OK button to close the window.