These instructions help you configure your Aastra Intelligate phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring the SMDR output

The Aastra Intelligate Series can output SMDR information in multiple formats. You should always select the PC5 format for use with TIM Enterprise.

The screenshots below display how the Aastra Intelligate Series should be configured:

Setting the SMDR format to PC5 


Setting the SMDR format to TCP/IP 

OIP Server and TIM Enterprise

The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Mitel MiVoice Office 470/Aastra Intelligate Series: 

  1. Log in to TIM Enterprise and click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and click  Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Aastra PC5 from the Data format list and tick the  box, as shown below: 
  4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
  5. Leave the Host field blank.
  6. In the Port field, enter 1080, the default port number for your Mitel MiVoice Office 470/Aastra Intelligate phone system.
  7. Click on the Save button to apply the settings.