<p>The term <span class="reference">PBX</span> is used here to describe a telephone system. This refers to any of a range of a multiline telephone systems typically used in business environments, encompassing systems ranging from small key systems to large scale private branch exchanges (PBX).</p> <p>TIM Enterprise supports a large number of PBXs. <b>For a full list of supported PBXs</b>, please have a look <a href="http://www.tri-line.com/en/products/pbx_compatibility.php">here</a>.</p> <p>TIM Enterprise can be configured to take call records from a single PBX covering just one site or one covering multiple sites. You can also connect to a number of individual PBXs located in different places. PBXs can be added anywhere in your directory. Simply drill-down your directory until you reach the point where you would like to add the collection point. Click on <span class="button">New object</span> and select <span class="button">PBX</span> as the object you would like to add. Then press <span class="button">Add</span> as shown below. The name given to the PBX is normally its make and model ID.</p> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_pbx_1.png" alt="Add PBX" /> <p>The example below shows a single <b>ACM</b> switch serving several sites.</p> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/acm.png" alt="ACM PBX" /> <p>The example below shows a <b>Mitel 3300</b> on the London site.</p> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/mitel3300.png" alt="Mitel 3300 PBX" /> |