These instructions help you configure your Aastra MX-ONE (Aastra 700) phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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The Aastra MX-ONE (Aastra 700) supports multiple SMDR output formats. TIM Enterprise requires the SMDR format to be set to either BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.
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The Aastra MX-ONE (Aastra 700) phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise you first need to install the NetPBX software. For setup instructions, click on the link below:
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Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps: