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Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when using nominated web pages. When the system detects a specified target URL, obfuscation will automatically begin.This feature is ideal for users who take card details using either their own in-house solutions or third-party credit card authorization and payment vendors e.g. Sage pay or Oracle.

How it works

To install and configure the Echo Obfuscator tool, users will need to download a copy of Tri-Line's Echo Obfuscator from the Google Chrome web store.

Echo > Echo Obfuscator plug-in > Echo_obfuscator.png

To access the Call obfuscator tool, just click on the Red button as shown here:

Echo > Echo Obfuscator plug-in > image2018-3-7 22:7:38.png

To add a URL, the user simply needs to login using a valid username and password. Then they simply add the Target URL as shown below:

Echo > Echo Obfuscator plug-in > ECO_set.png

Once the target URL is added, Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when users are using nominated web pages.

Echo > Echo Obfuscator plug-in > Pay_by_card1.png

Echo > Echo Obfuscator plug-in > Pay_by_card2.png

Assumptions

This guide assumes the following statements are true:

You have a licensed copy of TIM Plus or TIM Enterprise that includes Echo voice recording
Your installation is at least version 3.0.0.116
You have downloaded the Echo Obfuscator tool from Google Chrome