We recommend using our CXD Connector to obtain call data from your 3CX because it provides better quality call data as well as live call status and queue monitoring capabilities.

Choosing a connection method

Which method you use to connect TIM Plus to your 3CX is determined by how and where your 3CX is hosted:
HostingConnection methods
Self-hosted, either on premise or in your own data centre, with full root access by SSH

Connect using CXD (Recommended)

Active connection

Listening connection

Self-hosted but with no SSH access

Active connection

Listening connection

3CX hosted, including free tierListening connection