These instructions help you configure your Siemens HiPath 4000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
By default, the SMDR output of a Siemens HiPath 4000 phone system is not enabled. For information about how to configure the output for incoming, outgoing and internal calls, contact your system maintainer.
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Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Siemens HiPath 4000:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Siemens HiPath 4000 from the Data format list and tick the box, as shown below:
- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Siemens HiPath 4000.
- In the Port field, enter 9000.
- Leave the Username and Password fields blank.
- In the IP script field, select Generic Simple from the drop-down list.
- Click on the Save button to apply the settings.