These instructions help you configure your Panasonic ICX/S-ICX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring the SMDR output

The Panasonic ICX/S-ICX phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the Panasonic ICX/S-ICX phone system to the PC that NetPBX is installed and running on. For more information about the output and configuration of your SMDR data, please contact your system maintainer.

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Installing NetPBX

The Panasonic ICX/S-ICX phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Panasonic ICX S-ICX from the Data format list and tick the  box, as shown below:
   
4. Click on the Connection tab and select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.