<p>These instructions should assist in configuring your Cisco UCME / UC500 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <div class="panelMacro"><table class="tipMacro"><colgroup><col width="24"><col></colgroup><tbody><tr><td valign="top"><img width="16" height="16" border="0" align="absmiddle" alt="" src="/images/icons/emoticons/check.png"></td><td><b>There are two ways to connect to the Cisco UCME / UC500:</b><br><ol><li><a href="#radius">RADIUS</a> (RADIUS events are recommended by Cisco)</li><li><a href="#syslog">SysLog</a> (Requires SysLog server, not all CDR data received from router)</li></ol></td></tr></tbody></table></div> <h2><a name="radius">RADIUS configuration for Cisco UCME / UC500</a></h2> <p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p> <ol> <li>Downloading and configuring interface file <span class="keyword">Cisco UCME.zip</span>.</li> <li>Configuring TIM Enterprise to receive data from UCME.</li> <li>Configuring Directory Sync.</li> <li>Setting up RADIUS to send call events to TIM Enterprise.</li> </ol> <h4>1. Downloading and configuring interface file <span class="keyword" style="color: #477FBD;">Cisco UCME.zip</span></h4> <ol class="split start"> <li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the template file, as shown below:</li> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/3cx_1.png" alt="3CX" /> <li> Extract the <span class="keyword">Cisco UCME.zip</span> file to <span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\config</span> folder. Zip file should contain four files, <span class="keyword">Cisco UCME-RADIUS.TDT</span>, <span class="keyword">Cisco UCME-Syslog.TDT</span>, <span class="keyword">Cisco UCME-RADIUS.TDS</span> and <span class="keyword">Cisco UCME-Syslog.TDS</span>.</li> </ol> <h4>2. Configuring TIM Enterprise to receive data from UCME</h4> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.</li> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Cisco UCME - RADIUS</span> from the PBX model list and enable the local backup.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_1.png" alt="Cisco UCME" /> <li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">RADIUS connection</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Client IP</span> field enter in the IP address or Hostname of your Cisco router.</li> <li>In the <span class="reference">Secret key</span> field enter in the passphrase used for RADIUS events e.g. 'C1sco'.</li> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_2.png" alt="Cisco UCME" /> </ol> <h4>3. Configuring Directory Sync</h4> <p>Below you will find steps on how to configure the Directory Sync from UCME / UC500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go to the point in the Directory where you need to synchronise and add a new <span class="reference">Directory Sync</span> object with an appropriate description e.g. 'Cisco AXL'.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_6.png" alt="Cisco UCME" /> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>In the <span class="reference">Directory type</span> drop-down list select <span class="keyword">Cisco UCME</span>.</li> <li>In the <span class="reference">Host name</span> field enter in the IP address or Hostname of your Cisco router.</li> <li>In the <span class="reference">Username</span> field enter in the username of your choice.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_3.png" alt="Cisco UCME" /> <li>Click <span class="button" id="list">Set password</span> and enter the password used to login to the Cisco UCME / UC500, followed by clicking <span class="button" id="list">OK</span>.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_4.png" alt="Cisco UCME" /> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> </ol> <h4>4. Setting up RADIUS to send call events to TIM Enterprise</h4> <p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_5.png" alt="Cisco UCME" /> <p>Now just enter the following RADIUS commands:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Step</th> <th class="confluenceTh">IOS commands</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>1</b></td> <td class="confluenceTd"><span class="keyword">enable</span></td> <td class="confluenceTd">Enter EXEC mode, enter password if requested.</td> </tr> <tr> <td class="confluenceTd"><b>2</b></td> <td class="confluenceTd"><span class="keyword">conf t</span></td> <td class="confluenceTd">Enter global configuration mode.</td> </tr> <tr> <td class="confluenceTd" rowspan="4"><b>3</b></td> <td class="confluenceTd"><span class="keyword">aaa new-model</span></td> <td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td> </tr> <tr> <td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">gw-accounting aaa</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td> </tr> <tr> <td class="confluenceTd"><b>4</b></td> <td class="confluenceTd"><span class="keyword">RADIUS-server host 192.168.1.1 auth-port 1645 acct-port 1612</span></td> <td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.</td> </tr> <tr> <td class="confluenceTd"><b>5</b></td> <td class="confluenceTd"><span class="keyword">RADIUS-server key C1sco</span></td> <td class="confluenceTd">Specifies the RADIUS authentication secret as 'C1sco' as configured above.</td> </tr> <tr> <td class="confluenceTd"><b>6</b></td> <td class="confluenceTd"><span class="keyword">RADIUS-server vsa send accounting</span></td> <td class="confluenceTd">Enables VSA events.</td> </tr> <tr> <td class="confluenceTd"><b>7</b></td> <td class="confluenceTd"><span class="keyword">end</span></td> <td class="confluenceTd">Exit configuration mode.</td> </tr> <tr> <td class="confluenceTd"><b>8</b></td> <td class="confluenceTd"><span class="keyword">wr</span></td> <td class="confluenceTd">Save changes.</td> </tr> </tbody> </table> |
<h2><a name="syslog">SysLog configuration for Cisco UCME / UC500</a></h2> <p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p> <ol> <li>Downloading and configuring interface file <span class="keyword">Cisco UCME.zip</span>.</li> <li>Configuring TIM Enterprise to receive data from UCME.</li> <li>Configuring Directory Sync.</li> <li>Setting up SysLog to send call events to TIM Enterprise.</li> </ol> <h4>1. Downloading and configuring interface file <span class="keyword" style="color: #477FBD;">Cisco UCME.zip</span></h4> <ol class="split start"> <li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the template file, as shown below:</li> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/3cx_1.png" alt="3CX" /> <li> Extract the <span class="keyword">Cisco UCME.zip</span> file to <span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\config</span> folder. Zip file should contain four files, <span class="keyword">Cisco UCME-RADIUS.TDT</span>, <span class="keyword">Cisco UCME-Syslog.TDT</span>, <span class="keyword">Cisco UCME-RADIUS.TDS</span> and <span class="keyword">Cisco UCME-Syslog.TDS</span>.</li> </ol> <h4>2. Configuring TIM Enterprise to receive data from UCME</h4> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.</li> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Cisco UCME - SysLog</span> from the PBX model list and enable the local backup.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_7.png" alt="Cisco UCME" /> <li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">SysLog connection</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Client IP</span> field enter in the IP address or Hostname of your Cisco router.</li> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_8.png" alt="Cisco UCME" /> </ol> <h4>3. Configuring Directory Sync</h4> <p>Below you will find steps on how to configure the Directory Sync from UCME / UC500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go to the point in the Directory where you need to synchronise and add a new <span class="reference">Directory Sync</span> object with an appropriate description e.g. 'Cisco AXL'.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_6.png" alt="Cisco UCME" /> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>In the <span class="reference">Directory type</span> drop-down list select <span class="keyword">Cisco UCME</span>.</li> <li>In the <span class="reference">Host name</span> field enter in the IP address or Hostname of your Cisco router.</li> <li>In the <span class="reference">Username</span> field enter in the username of your choice.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_3.png" alt="Cisco UCME" /> <li>Click <span class="button" id="list">Set password</span> and enter the password used to login to the Cisco UCME / UC500, followed by clicking <span class="button" id="list">OK</span>.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_4.png" alt="Cisco UCME" /> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> </ol> <h4>4. Setting up SysLog to send call events to TIM Enterprise</h4> <p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_5.png" alt="Cisco UCME" /> <p>Now just enter the following SysLog commands:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Step</th> <th class="confluenceTh">IOS commands</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>1</b></td> <td class="confluenceTd"><span class="keyword">enable</span></td> <td class="confluenceTd">Enter EXEC mode, enter password if requested.</td> </tr> <tr> <td class="confluenceTd"><b>2</b></td> <td class="confluenceTd"><span class="keyword">conf t</span></td> <td class="confluenceTd">Enter global configuration mode.</td> </tr> <tr> <td class="confluenceTd" rowspan="4"><b>3</b></td> <td class="confluenceTd"><span class="keyword">aaa new-model</span></td> <td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td> </tr> <tr> <td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">gw-accounting syslog</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td> </tr> <tr> <td class="confluenceTd"><b>4</b></td> <td class="confluenceTd"><span class="keyword">logging 192.168.1.1</span></td> <td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.</td> </tr> <tr> <td class="confluenceTd"><b>7</b></td> <td class="confluenceTd"><span class="keyword">end</span></td> <td class="confluenceTd">Exit configuration mode.</td> </tr> <tr> <td class="confluenceTd"><b>8</b></td> <td class="confluenceTd"><span class="keyword">wr</span></td> <td class="confluenceTd">Save changes.</td> </tr> </tbody> </table> |