<p>These instructions should assist in configuring your Alcatel OmniPCX Enterprise to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output or IP: </b> If you have configured the Alcatel OmniPCX Enterprise to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Enterprise to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd">TIM Enterprise makes a connection to the Alcatel OmniPCX Enterprise, however you will need to purchase a license from your PBX maintainer for the Alcatel OmniPCX Enterprise to output SMDR via TCP/IP. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p> <p>Connect to your PBX via telnet and follow the steps below:</p> <ol> <li>Applications (Enter)</li> <li>Accounting (Enter)</li> <li>Review/Modify (Enter)</li> <li>All Instance (F1)</li> <li>Realtime ticket Output: Set this to "ethernet" (Note that if you don't have appropriate license, you can only select V24 (serial) here.)</li> <li>Save changes and exit</li> </ol> <p>The table below presents a summary of data output from Alcatel:</p> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Alcatel OmniPCX Enterprise:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Alcatel OmniPCX Enterprise'.</li> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the PBX model list.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_omnipcx_enterprise_1.png" alt="Alcatel OmniPCX Enterprise" /> <li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your Alcatel OmniPCX Enterprise.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">2533</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">IP script</span> field select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the drop-down list.</li> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_omnipcx_enterprise_2.png" alt="Alcatel OmniPCX Enterprise" /> </ol> |