<p>These instructions should assist in configuring your BT Pathway to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> The BT Pathway sends SMDR information via a serial connection. The BT Pathway has a SMDR/V24 port on the base motherboard. The connection itself is RJ11 and you will need to purchase a V24/SMDR module from your system supplier/maintainer. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> </tbody> </table> <p>You will need to directly connect a serial cable from the V24/SMDR module to the PC that NetPBX is installed and running on.</p> <h2>Configuring your SMDR</h2> <p>To receive SMDR information from the BT Pathway you will need to have a BT SystemPhone. You will need to be familiar with programming via the BT SystemPhone. To enable the SMDR output follow the below steps:</p> <ol> <li>From the programming position, press the phone set up key <span class="keyword">P</span> and select <span class="button" id="list">System programming</span>.</li> <li>Enter the PIN and select <span class="button" id="list">System</span>.</li> <li>Select <span class="button" id="list">Call logging</span> and choose <span class="button" id="list">Call logging on</span>.</li> <li>Press <span class="button" id="list">HANDSFREE/MONITOR</span> to finish.</li> </ol> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your BT Pathway:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'BT Pathway'.</li> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">BT Pathway</span> from the PBX model list.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/bt_pathway_1.png" alt="BT Pathway" /> <li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/bt_pathway_2.png" alt="BT Pathway" /> </ol> |