<p>These instructions should assist in configuring your SpliceCom Maximiser to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> The SpliceCom Maximiser sends SMDR information via TCP/IP on port 4001. TIM Enterprise will connect to the IP address of SpliceCom Maximiser. </td> </tr> </tbody> </table> <p>By default the SMDR output on the SpliceCom Maximiser is enabled. Please check with your system maintainer if they have added a 'Call Logging' password. If they have, they will need to tell you what it is as TIM Enterprise will require it when it connects.</p> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to connect to your SpliceCom Maximiser to receive SMDR:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'SpliceCom Maximiser'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">SpliceCom Maximiser</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/splicecom_maximiser_1.png" alt="SpliceCom Maximiser" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/splicecom_maximiser_2.png" alt="SpliceCom Maximiser" /> </ol> |