<p>Display boards are populated with up to the second information from any of the following sources:</p> <ul> <li>Stats collectors</li> <li>RSS feeds</li> <li>Web pages</li> </ul> <p>Your up-to-the second call data is always provided by the <span class="reference">Stats Collectors</span>. These Stats Collectors are basically 'counters'.</p> <p>You simply choose the site, group, user or subject you want the statistics to encompass and it 'counts' details of all calls that pass that point.</p> <p>Alternatively you may want to select what you want the subject of the statistics to be. The <span class="reference">Subjects</span> you can choose from include Users, User groups, Sites, Channels, Channel groups, Dialled number, CLI, Chargeband, Destination, Half-hour time slot, Account code and many more.</p> <p>Once created, Stats points will appear as follows:</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_points.png" alt="Stats points panel" /> <p>For more information about Stats points and how to create them, please refer to the <a href="">Stats point</a> page.</p> |
N.B. While it is possible to create a Display Board without first adding some Stats Collectors, it will be difficult to populate it effectively. |