<p>These instructions should assist in configuring your Panasonic DBS Series to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Panasonic DBS PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Panasonic DBS PBX to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-modem/Crossover. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions on how to configure your Panasonic DBS Series to output SMDR to TIM Enterprise. You will need to do this from the Operator phone:</p> <ol> <li>Press the <span class="button no_margin">ON/OFF</span> key.</li> <li>Press the <span class="button no_margin">RECALL</span> key.</li> <li>Press <span class="button no_margin">#</span> <span class="button no_margin">#</span>. You are now in <i>Programming mode</i>.</li> <li>Navigate to <span class="reference">Call logging/Remote programming</span> parameters.</li> <li>Go to <span class="reference">Call logging-parity check</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li> <li>Go to <span class="reference">Call logging-even/odd parity</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li> <li>Go to <span class="reference">Call logging-baud rate (SMDR)</span> and select <span class="keyword">4</span> and then press the <span class="button no_margin">#</span> key.</li> <li>Go to <span class="reference">Call logging-stop bit</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li> <li>Go to <span class="reference">Call logging-data length</span> and select <span class="keyword">4</span> and then press the <span class="button no_margin">#</span> key.</li> <li>Got to <span class="reference">Call logging-printing selection out/in</span>, select <span class="keyword">1</span> which will give you incoming and outgoing calls.</li> <li>Go to <span class="reference">Call logging-printing selection local/long distance calls</span>, select <span class="keyword">1</span> which will print all outgoing calls and then press the <span class="button no_margin">#</span> key.</li> <li>Press the <span class="button no_margin">ON/OFF</span> key and your settings will be saved.</li> </ol> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Panasonic DBS 40:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Panasonic DBS 40'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Panasonic DBS Series</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_dbs_1.png" alt="Panasonic DBS 40" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_dbs_2.png" alt="Panasonic DBS 40" /> </ol> |