<p>These instructions should assist in configuring your Samsung OfficeServ to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>IP: </b> If the Samsung OfficeServ is configured to send the SMDR information via TCP/IP, the actual installation of TIM Plus can be anywhere on the network that the PBX is connected to. The Samsung OfficeServ will need to be configured to output SMDR data via TCP/IP, so TIM Plus can connect to it. TIM Plus will connect to the Samsung OfficeServ on a specific TCP port. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-modem/Crossover. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions on how to configure your Samsung OfficeServ to output SMDR to TIM Plus. You will need to use the Samsung Installation Tool:</p> <ol> <li>Open and login to the Samsung Installation Tool.</li> <li>On the left-hand side click and expand <span class="button no_margin">5. Features</span>.</li> <li>Click on <span class="button no_margin">5.6 System I/O Options</span>.</li> <li>Click on <span class="button no_margin">5.6.2. LAN Printer</span>. On the right-hand side you will have <span class="reference">LAN Printer</span> options. The first column will be SMDR. Below are the options and how they need to be configured:</li> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/samsung_officeserv_1.png" alt="Samsung OfficeServ" /> <li>Click on the <span class="button no_margin">Save</span> icon at the top to save the settings.</li> <li>On the left-hand side click on <span class="button no_margin">5.6.3. SMDR Options</span>. On the right-hand side you will see the <span class="reference">SMDR Options</span>. Below are the options and how they need to be configured:</li> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/samsung_officeserv_2.png" alt="Samsung OfficeServ" /> <li>Click on the <span class="button no_margin">Save</span> icon at the top to save the settings.</li> </ol> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Samsung OfficeServ:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/samsung_officeserv_3.png" alt="Samsung OfficeServ" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Samsung</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your Samsung OfficeServ.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">23</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">Connection script</span> field select <span class="keyword">Samsung</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |