<p>These instructions should assist in configuring your Cisco UCME / UC500 to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <div class="panelMacro"><table class="tipMacro"><colgroup><col width="24"><col></colgroup><tbody><tr><td valign="top"><img width="16" height="16" border="0" align="absmiddle" alt="" src="/images/icons/emoticons/check.png"></td><td><b>There are two ways to connect to the Cisco UCME / UC500:</b><br><ol><li><a href="#radius">RADIUS</a> (RADIUS events are recommended by Cisco)</li><li><a href="#syslog">SysLog</a> (Requires SysLog server, not all CDR data received from router)</li></ol></td></tr></tbody></table></div> <h2><a name="radius" style="text-decoration: none;">RADIUS configuration for Cisco UCME / UC500</a></h2> <p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p> <ol> <li><a href="#11">Download TIM Plus and complete setup wizard</a></li> <li><a href="#12">Configure TIM Plus to receive data from UCME / UC500</a></li> <li><a href="#13">Configure Cisco AXL Sync</a></li> <li><a href="#14">Set up RADIUS to send call events to TIM Plus</a></li> </ol> <h4><a name="11" style="text-decoration: none; color: #36375A;">1. Downloading TIM Plus and completing the setup wizard</a></h4> <ol> <li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the TIM Plus installation package, as shown below:</li> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/gateway_2.png" alt="Gateway" /> <li>Run the installation package and on <b>Stage 5</b> complete the following details:</li> <ul> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/installation_2.png" alt="Installation" /> <li><b>Site name:</b> Enter a description for the site</li> <li><b>PBX model:</b> Select <span class="keyword">Cisco UCME - RADIUS</span></li> <li><b>Method:</b> Select <span class="keyword">RADIUS Connection</span></li> <li><b>Client IP:</b> Enter the IP Address of the Cisco UCME / UC500</li> <li><b>Secret:</b> Enter a RADIUS authentication secret to allow TIM Plus and UCME / UC500 to communicate e.g. <span class="keyword">C1sco</span>. Please note that this will need to be added to your UCME / UC500 configuration later on</li> </ul> </ol> <h4><a name="12" style="text-decoration: none; color: #36375A;">3. Configuring TIM Plus to receive data from UCME / UC500</a></h4> <p>Below you will find steps on how to configure your TIM Plus to receive data from UCME / UC500:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_1.png" alt="Cisco UCME" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Cisco UCME - RADIUS</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">RADIUS connection</span> from the drop-down list.</li> <li>In the <span class="reference">Client IP</span> field enter in the IP Address of the Cisco UCME / UC500.</li> <li>In the <span class="reference">Secret</span> field enter in the password you set during the installation e.g. <span class="keyword">C1sco</span>.</li> <li>To enable data backup, click on the <span class="button no_margin">Options</span> tab.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_2.png" alt="Cisco UCM" /> <li>Click on the <span class="keyword">Save a backup of any data received from this PBX</span> tick box.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> <h4><a name="13" style="text-decoration: none; color: #36375A;">4. Configuring Cisco AXL sync</a></h4> <p>Below you will find steps on how to configure the Directory Sync from Cisco UCM:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li> <li>Within the <span class="reference">Site Properties</span> window, select the <span class="button no_margin">Sync</span> tab.</li> <li>Click on the <span class="keyword">Synchronise with the following device</span> tick box.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_3.png" alt="Cisco UCM" /> <li>In the <span class="reference">Host</span> field enter in the IP Address of your UCME / UC500.</li> <li>In the <span class="reference">Username</span> field enter in the username to login to your UCME / UC500.</li> <li>Click on the <span class="button no_margin">Set</span> button and enter the password used to login to the UCME / UC500, followed by clicking <span class="button no_margin">OK</span>.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> <p>TIM Plus will now connect to the PBX and sync the directory objects.</p> <h4><a name="14" style="text-decoration: none; color: #36375A;">4. Setting up RADIUS to send call events to TIM Plus</a></h4> <p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_4.png" alt="Cisco UCME" /> <p>Now just enter the following RADIUS commands:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Step</th> <th class="confluenceTh">IOS commands</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>1</b></td> <td class="confluenceTd"><span class="keyword">enable</span></td> <td class="confluenceTd">Enter EXEC mode, enter password if requested.</td> </tr> <tr> <td class="confluenceTd"><b>2</b></td> <td class="confluenceTd"><span class="keyword">conf t</span></td> <td class="confluenceTd">Enter global configuration mode.</td> </tr> <tr> <td class="confluenceTd" rowspan="4"><b>3</b></td> <td class="confluenceTd"><span class="keyword">aaa new-model</span></td> <td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td> </tr> <tr> <td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">gw-accounting aaa</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td> </tr> <tr> <td class="confluenceTd"><b>4</b></td> <td class="confluenceTd"><span class="keyword">RADIUS-server host 192.168.1.1 auth-port 1645 acct-port 1612</span></td> <td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Plus.</td> </tr> <tr> <td class="confluenceTd"><b>5</b></td> <td class="confluenceTd"><span class="keyword">RADIUS-server key C1sco</span></td> <td class="confluenceTd">Specifies the RADIUS authentication secret as 'C1sco' as configured above.</td> </tr> <tr> <td class="confluenceTd"><b>6</b></td> <td class="confluenceTd"><span class="keyword">RADIUS-server vsa send accounting</span></td> <td class="confluenceTd">Enables VSA events.</td> </tr> <tr> <td class="confluenceTd"><b>7</b></td> <td class="confluenceTd"><span class="keyword">end</span></td> <td class="confluenceTd">Exit configuration mode.</td> </tr> <tr> <td class="confluenceTd"><b>8</b></td> <td class="confluenceTd"><span class="keyword">wr</span></td> <td class="confluenceTd">Save changes.</td> </tr> </tbody> </table> |
<h2><a name="syslog" style="text-decoration: none;">SysLog configuration for Cisco UCME / UC500</a></h2> <p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p> <ol> <li><a href="#21">Download TIM Plus and complete setup wizard</a></li> <li><a href="#22">Configure TIM Plus to receive data from UCME / UC500</a></li> <li><a href="#23">Configure Cisco AXL Sync</a></li> <li><a href="#24">Set up SysLog to send call events to TIM Plus</a></li> </ol> <h4><a name="21" style="text-decoration: none; color: #36375A;">1. Downloading TIM Plus and completing the setup wizard</a></h4> <ol> <li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the TIM Plus installation package, as shown below:</li> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/gateway_2.png" alt="Gateway" /> <li>Run the installation package and on <b>Stage 5</b> complete the following details:</li> <ul> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/installation_3.png" alt="Installation" /> <li><b>Site name:</b> Enter a description for the site</li> <li><b>PBX model:</b> Select <span class="keyword">Cisco UCME - SysLog</span></li> <li><b>Method:</b> Select <span class="keyword">SysLog Connection</span></li> <li><b>Client IP:</b> Enter the IP Address of the Cisco UCME / UC500</li> </ul> </ol> <h4><a name="22" style="text-decoration: none; color: #36375A;">3. Configuring TIM Plus to receive data from UCME / UC500</a></h4> <p>Below you will find steps on how to configure your TIM Plus to receive data from UCME / UC500:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_6.png" alt="Cisco UCME" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Cisco UCME - SysLog</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">SysLog connection</span> from the drop-down list.</li> <li>In the <span class="reference">Client IP</span> field enter in the IP Address of the Cisco UCME / UC500.</li> <li>To enable data backup, click on the <span class="button no_margin">Options</span> tab.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_2.png" alt="Cisco UCM" /> <li>Click on the <span class="keyword">Save a backup of any data received from this PBX</span> tick box.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> <h4><a name="23" style="text-decoration: none; color: #36375A;">4. Configuring Cisco AXL sync</a></h4> <p>Below you will find steps on how to configure the Directory Sync from Cisco UCM:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li> <li>Within the <span class="reference">Site Properties</span> window, select the <span class="button no_margin">Sync</span> tab.</li> <li>Click on the <span class="keyword">Synchronise with the following device</span> tick box.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_3.png" alt="Cisco UCM" /> <li>In the <span class="reference">Host</span> field enter in the IP Address of your UCME / UC500.</li> <li>In the <span class="reference">Username</span> field enter in the username to login to your UCME / UC500.</li> <li>Click on the <span class="button no_margin">Set</span> button and enter the password used to login to the UCME / UC500, followed by clicking <span class="button no_margin">OK</span>.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> <p>TIM Plus will now connect to the PBX and sync the directory objects.</p> <h4><a name="24" style="text-decoration: none; color: #477FBD;">4. Setting up SysLog to send call events to TIM Plus</a></h4> <p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_5.png" alt="Cisco UCME" /> <p>Now just enter the following SysLog commands:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Step</th> <th class="confluenceTh">IOS commands</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>1</b></td> <td class="confluenceTd"><span class="keyword">enable</span></td> <td class="confluenceTd">Enter EXEC mode, enter password if requested.</td> </tr> <tr> <td class="confluenceTd"><b>2</b></td> <td class="confluenceTd"><span class="keyword">conf t</span></td> <td class="confluenceTd">Enter global configuration mode.</td> </tr> <tr> <td class="confluenceTd" rowspan="4"><b>3</b></td> <td class="confluenceTd"><span class="keyword">aaa new-model</span></td> <td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td> </tr> <tr> <td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group SysLog</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">gw-accounting syslog</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td> </tr> <tr> <td class="confluenceTd"><b>4</b></td> <td class="confluenceTd"><span class="keyword">logging 192.168.1.1</span></td> <td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Plus.</td> </tr> <tr> <td class="confluenceTd"><b>7</b></td> <td class="confluenceTd"><span class="keyword">end</span></td> <td class="confluenceTd">Exit configuration mode.</td> </tr> <tr> <td class="confluenceTd"><b>8</b></td> <td class="confluenceTd"><span class="keyword">wr</span></td> <td class="confluenceTd">Save changes.</td> </tr> </tbody> </table> |