<h2>Introduction</h2>

<p>Primarily for use in situations where you need to produce a telephone bill for a client or group of
clients, for example in a business centre, a hospital, or other
organisation with a front-of-house function.  The result is a
fully-fledged telephone bill - in the same style as one you'd expect
to receive from a telephone company.  See the section on
customising reports for information about how change the complete
look and feel of the bills you produce.</p>

<h2>Running the report</h2>

<p>On the Reports screen, either select Billing report and Run now or 
double-click on the Billing Report in the report list as show below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_1.png" alt="Billing report" />

<p>The following screen will be displayed:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_2.png" alt="Billing report" />

<p>In order to run a report you need to
tell TIM what you want to report on, and over what period, by
selecting the criteria in the box as shown above.  Sections with red
headings are mandatory, blue headed sections are optional.</p>

<h4>Billing Period</h4>

<p>Select a time period over which calls
made will be included in the bill, from the drop-down list as shown
below.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_3.png" alt="Billing report" />

<p>The default period is  Last
Month.  This means the last calendar month - NOT
the last 30 or 31 days.</p>

<p>If you want to specify a period not
shown in the list, select Custom
Period from the list and then enter your Start and End
dates and times manually into the boxes provided, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_4.png" alt="Billing report" />

<h4>Choose a site to report on</h4>

<p>If your system is set-up to administer
multiple sites, you have the option of selecting a particular site
here.  Select the blank line (or leave the box empty) to report on
all of your sites.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_2.png" alt="Billing report" />

<div class="note"><b>NOTE:<b/> When using TIM Professional on
more than one site, you will need to get a site license for each site
logged. If you are logging more than one site, you may want to
consider TIM Plus or TIM Enterprise, which, although more advanced,
often work out more cost effective in a multi-site scenario.</div>