<p>In certain circumstances, you may want to collect stats for a 
particular team, group or site but may want to exclude a particular user
 e.g. exclude sales manager from sales team stats or exclude MD from 
site stats.</p>

NOTE: You will need administrator rights to do this as you will need to be able to access the directory and user properties.

<p>Go to TIM Plus Directory and select the site and group where you want to add the stats point e.g. London  Accounts, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_13.png" alt="Stats point properties" />

<p>Click on the user that you would like to exclude, and select <span class="button">Properties</span> at the top right hand-side of the users list, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_14.png" alt="Stats point properties" />

<p>From the pop-up window, go to the <span class="button">Telephony</span> and simply tick <span class="reference">Exclude this user from call statistics</span>. Then click <span class="button">Save</span>, as shown below:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/stats_point_properties_15.png" alt="Stats point properties" />