What is a billing charge?
A Billing Charge is a monetary amount that can be appended to a Phone Bill report, in addition to standard call charges. It can be a percentage or a fixed charge. There is no limit to the number of billing charges that can be added to the Directory and the priority of each one can be specified to determine the order in which they appear on the final report.
The billing charge can be applied to an entire bill, to each call or to a user's subtotal.
Adding a billing charge
To add a billing charge object to the system, drill-down to the Directory level where you want to place the charge and click on the New object tab, as shown below:
In the new window that opens, select the Billing Charge object from the Other object list, enter a relevant name and click on the button, as shown below:
The billing charge object will appear in the Directory, as shown below:
Configuring an billing charge
To configure a billing charge, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:
A new window will open, allowing you to configure the properties of your billing charge object.
| Field | Description |
|---|---|
Name | The name of the billing charge object |
| Priority | This option allows you allocate a priority to each charge you want to add to your bill, in order to determine the order in which each charge will be applied to your bill |
| How much | This option allows you apply the marked up charge as either a fixed charge or as percentage |
| How often | This option allows you determine how often the charge should be added to your bill, e.g. daily, monthly etc. |
| Who for | This option allows you to select the entity you want the charge to be applied to, e.g. the whole bill, an user or each call |
| Propagate this charge down the directory hierarchy | Enable this option if you want the billing charge to propagate down the directory hierarchy. |