What is a site?
A Site object is normally used to represent a designated office branch within your organisation.
Divisions, Cost Centres, Group and Sites are very similar and can be used interchangeably to better reflect the internal structure of your company. |
Adding a site
To add a site to the system, drill-down to the Directory level where you want to add the site and click on the New object tab, as shown below:
In the new window that opens, select the Site object from the Organisation unit list, enter a relevant name and click on the button, as shown below:
There is no limit to the number of sites you can add to the Directory. |
Configuring a site
To configure a site, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:
A new window will open, where you can configure the general properties of the site, such as name, email address, ID etc, as shown below:
Additional options are available, allowing you to exclude users within this site from call statistics or from being logged or recorded.
Option | Description |
---|---|
Do not log | Calls for this site will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available. |
Exclude users in this group from call statistics | Collection of statistics will not be performed for this site. |
Do not record calls | Calls for this site will not be recorded, if integrated call recording is in use. |