SwyxWare - File output

These instructions help you configure your SwyxWare phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  The SMDR data is outputted to a file

Support Files

  SWYX V8.TDT
  SWYX V8.TDS

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configuring your SMDR output

Follow the steps below to configure the SwyxWare to output SMDR data to a file in a specific location:

1. Log in to your SwyxWare Administration Tool.
2. Right-click on the Swyx server you want to configure and click on the Properties button.
3. In the Properties window, click on the Call Detail Records tab.
4. Click on the Call Detail Records into Text File radio button.
5. In the Save to Folder field, enter \program files\tri-line\tim plus\spool\. If you are using a mapped drive enter the driver letter.
6. In the File Name field, enter data.{sitecode}, replacing {sitecode} with the ID of the site you are logging. To obtain the ID of a site, hover the mouse pointer over it on the Directory page in TIM Plus and it will be displayed as a tooltip.
7. Click on the OK button and close the SwyxWare Administration Tool.

Here is an example of the SwyxWare Administration properties window:

Configuring TIM Plus

Follow the steps below to configure TIM Plus to receive SMDR data from your SwyxWare:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   
   
3. In the Site Properties window, select SWYX V8 from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.