Unify (Siemens) OpenScape Business - IP connection

These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus listens for connections from this PBX.

Support Files

  Unify OpenScape Business.TDS
  Unify OpenScape Business.TDT

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configuring the SMDR output

Enabling the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

1. Log on to OpenScape Business Assistant and click on Setup -> Wizards -> Central Telephony, as shown below:
   
   
2. Click Edit to start the Call Detail Recording wizard.
3. In the new window that opens, tick the Activate Call Charge Recording to enable the CDR output, as shown below:
   
   

Sending the SMDR via TCP/IP

By default, the Unify OpenScape Business phone system send its SMDR output via HTTPS. To send the data via a TCP/IP, follow the steps below:

1. Log on to OpenScape Business Assitant with Expert profile
2. Click on Telephony Server -> Basic Settings in the navigation tree
3. Click on  Basic Settings -> Call charges -> Call charges output format
4. In the CDR system section, select LAN-TCP-Client  from the drop-down list
5. In the TCP-Client field, enter the IP address of the PC running TIM Plus and the port number you want to use for the SMDR output, as shown in the screenshot below:
   
   

Please note the following: If the system was upgraded from HiPath 3000 using the convert tool, the data format will use ; as a separator If the system was upgraded from HiPath 3000, but the database was retyped subsequently, the data format will use | as a separator If the system was new, the data format will use | as a separator

If the HiPath 3K database was simply converted and not retyped, no change will be required, since both the old and the new database will use ; as a separator. If the database was retyped, the new platforms default to  |separator. This is the most notable in a networked environment where the same template must be used.

However, the | separator cannot be set in the new WBM tool, and can only be configured using the Manager E, as shown below:

Configuring TIM Plus

Follow the steps below to configure TIM Plus to listen for SMDR data from your telephone system:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   
   
3. In the Site Properties window, select Unify OpenScape Business from the PBX model drop-down list.
4. In the Connection method field, select Listen for connections from PBX from the drop-down list.
5. Leave the Host field blank.
6. In the Port field, enter the port number configured in the telephone system.
7. Click on the Save button to apply the settings