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<h2><a name="syslog" style="text-decoration: none;">SysLog configuration for Cisco UCME / UC500</a></h2> <p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p> <ol> <li><a href="#21">Downloading and configuring interface file <span class="keyword" style="color: #006DAF;">Cisco UCME.zip</span>.</a></li> <li><a href="#22">Configuring TIM Enterprise to receive data from UCME.</a></li> <li><a href="#23">Configuring Directory Sync.</a></li> <li><a href="#24">Setting up SysLog to send call events to TIM Enterprise.</a></li> </ol> <h4><a name="21" style="text-decoration: none; color: #477FBD;">1. Downloading and configuring interface file <span class="keyword" style="color: #477FBD;">Cisco UCME.zip</span></a></h4> <ol class="split start"> <li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the template file, as shown below:</li> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/gateway_2.png" alt="Gateway" /> <li> Extract the <span class="keyword">Cisco UCME.zip</span> file to <span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\config</span> folder. Zip file should contain four files, <span class="keyword">Cisco UCME-RADIUS.TDT</span>, <span class="keyword">Cisco UCME-Syslog.TDT</span>, <span class="keyword">Cisco UCME-RADIUS.TDS</span> and <span class="keyword">Cisco UCME-Syslog.TDS</span>.</li> </ol> <h4><a name="22" style="text-decoration: none; color: #477FBD;">2. Configuring TIM Enterprise to receive data from UCME</a></h4> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Cisco UCME - SysLog</span> from the PBX model list and enable the local backup.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_7.png" alt="Cisco UCME" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">SysLog connection</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Client IP</span> field enter in the IP address or Hostname of your Cisco router.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_8.png" alt="Cisco UCME" /> </ol> <h4><a name="23" style="text-decoration: none; color: #477FBD;">3. Configuring Directory Sync</a></h4> <p>Below you will find steps on how to configure the Directory Sync from UCME / UC500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go to the point in the Directory where you need to synchronise and add a new <span class="reference">Directory Sync</span> object with an appropriate description e.g. 'Cisco AXL'.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_6.png" alt="Cisco UCME" /> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>In the <span class="reference">Directory type</span> drop-down list select <span class="keyword">Cisco UCME</span>.</li> <li>In the <span class="reference">Host name</span> field enter in the IP address or Hostname of your Cisco router.</li> <li>In the <span class="reference">Username</span> field enter in the username of your choice.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_3.png" alt="Cisco UCME" /> <li>Click <span class="button no_margin">Set password</span> and enter the password used to login to the Cisco UCME / UC500, followed by clicking <span class="button no_margin">OK</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_4.png" alt="Cisco UCME" /> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> <h4><a name="24" style="text-decoration: none; color: #477FBD;">4. Setting up SysLog to send call events to TIM Enterprise</a></h4> <p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_5.png" alt="Cisco UCME" /> <p>Now just enter the following SysLog commands:</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Step</th> <th class="confluenceTh">IOS commands</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>1</b></td> <td class="confluenceTd"><span class="keyword">enable</span></td> <td class="confluenceTd">Enter EXEC mode, enter password if requested.</td> </tr> <tr> <td class="confluenceTd"><b>2</b></td> <td class="confluenceTd"><span class="keyword">conf t</span></td> <td class="confluenceTd">Enter global configuration mode.</td> </tr> <tr> <td class="confluenceTd" rowspan="4"><b>3</b></td> <td class="confluenceTd"><span class="keyword">aaa new-model</span></td> <td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td> </tr> <tr> <td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">gw-accounting syslog</span></td> </tr> <tr> <td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td> </tr> <tr> <td class="confluenceTd"><b>4</b></td> <td class="confluenceTd"><span class="keyword">logging 192.168.1.1</span></td> <td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.</td> </tr> <tr> <td class="confluenceTd"><b>7<><b>5</b></td> <td class="confluenceTd"><span class="keyword">end</span></td> <td class="confluenceTd">Exit configuration mode.</td> </tr> <tr> <td class="confluenceTd"><b>8<><b>6</b></td> <td class="confluenceTd"><span class="keyword">wr</span></td> <td class="confluenceTd">Save changes.</td> </tr> </tbody> </table> |