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<p>These instructions should assist in configuring your Samsung DCS to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Samsung DCS sends SMDR information via a serial connection, you will need to directly connect a serial cable from the Samsung DCS PBX to the PC that NetPBX is installed and running on.
<p>The Samsung DCS Compact requires a Miscellaneous card for SMDR output.</p>
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions on how to configure your Samsung DCS to
output SMDR to TIM Plus. You will need to do this from a LCD
handset. Just use the down arrow key to move to each option.</p>
<ol>
<li>Open Programming and select <span class="button no_margin">725</span>.</li>
<li>Program each option as stated below:</li>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>SMDR field</th>
<th class="confluenceTh">Value</th>
</tr>
<tr>
<td class="confluenceTd"><b>Page Header</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Lines per page</b></td>
<td class="confluenceTd"><span class="keyword">1</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Incoming Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Outgoing Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Authorise Code</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>SMDR Start Time</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>In/Out Group</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>DND Calls</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Wake-Up Calls</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Directory Names</b></td>
<td class="confluenceTd"><span class="keyword">None</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Caller ID Data</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Abandoned Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>No of Dial Mask</b></td>
<td class="confluenceTd"><span class="keyword">00</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>DID Num/Name</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
</tbody>
</table>
<li>Now press the <span class="button no_margin">SPKR</span> key.</li>
<li>Select <span class="button no_margin">804</span>.</li>
<li>Dial <span class="keyword">0</span> and use the arrow keys and select SMDR.</li>
<li>Now press the <span class="button no_margin">TRSF</span> key.</li>
</ol>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Samsung DCS:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_Plus/pbx/samsung_dcs_1.png" alt="Samsung DCS" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Samsung DCS</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |
These instructions help you configure your Samsung DCS phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
Below you will find instructions on how to configure your Samsung DCS to output SMDR to TIM Plus. You will need to do this from a LCD handset. Just use the down arrow key to move to each option.
- Open Programming and select .
Program each option as stated below:
SMDR field Value Page Header Yes Lines per page 1 Incoming Call Yes Outgoing Call Yes Authorise Code Yes SMDR Start Time Yes In/Out Group No DND Calls No Wake-Up Calls No Directory Names None Caller ID Data Yes Abandoned Call Yes No of Dial Mask 00 DID Num/Name Yes - Now press the key.
- Select .
- Dial 0 and use the arrow keys and select SMDR.
- Now press the key.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Samsung DCS phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the tab.
- Select the site configured during the setup wizard and click.
Screenshotmacro Border false URL http://docs.tri-line.com:8090/download/attachments/4817089/samsung_dcs_1.png - Within the Site Properties window, select Samsung DCS from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Finally, click on the button to apply the settings.