Avaya BCM up to v3.x

...

To enable TIM Plus to connect to your  Avaya BCM v3.x, you will need to create a CDR User in your phone system. This can be configured within your Business Communications Manager Unified Manager appliction, under the System options. The Avaya BCM v3.x connection requires TIM Plus to use the Microsoft DCOM object. As the Microsoft has increased the security in DCOM after Windows XP Service Pack 2, the username and password for the CDR User need to be exactly the same as the credentails credentials for the Windows account.

<a id="Configure TIM Plus"></a>

...

1. Log on to TIM Plus and click on the Directory tab.
2. Click on Select the site configured during the setup wizard and click Properties.
   

   Screenshotmacro
   Border false URL http://docs.call-logger.com:8090/download/attachments/4817068/avaya_bcm_1.png

3. Within the Site Properties window, select Avaya BCM from the PBX model drop-down list.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP Address address of your Avaya BCM.
6. In the Port field, enter in 4000.
7. In the Username field, enter in CDR User.
8. In the Password field, enter in CDR User again.
9. In the Connection script field, select Avaya BCM v3 from the drop-down list.
10. Click on the Save button to apply the settings.