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These instructions help you configure your Mitel 3100 3300 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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The Mitel 3300 has various SMDR fields that need to be configured. This can be achieved using the Mitel Communication Director. Below you will find how to access SMDR Options window and how the fields need to be configured. As there are quite a few fields, we have supplied a screenshot of how they need to be configured:

Accessing the SMDR Options window

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  1. Browse to TIM Plus as normal and login log in with your credentials.
  2. Click on the Directory tab.
  3. Click on the site configured during the setup wizard and click Properties.
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  4. Within the Site Properties window, select Mitel 3300 from the PBX model drop-down list.
  5. In the Connection method field, select Actively connect to PBX from the drop-down list.
  6. In the Host field, enter the IP Address address of your Mitel 3300.
  7. In the Port field, enter in 1752.
  8. Leave the Username and Password fields blank.
  9. In the Connection script field, select Mitel from the drop-down list.
  10. Finally,  click Click on the Save button to apply the changessettings.