Mitel 3300

These instructions help you configure your Mitel 3100 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a TCP connection to this PBX.

Support Files

  Mitel 3300.TDT
  Mitel 3300.TDS

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configuring your SMDR output

The Mitel 3300 has various SMDR fields that need to be configured. This can be achieved using the Mitel Communication Director. Below you will find how to access SMDR Options window and how the fields need to be configured. As there are quite a few fields, we have supplied a screenshot of how they need to be configured:

Accessing the SMDR Options window

1. Login to the Mitel Communication Director.
2. Click on System Properties.
3. Click on System Feature Settings.
4. Click on SMDR Options.

The example below shows the Mitel Communication Director menu options:

SMDR Options window

The image below shows how to configure the SMDR Options fields:

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to collect the SMDR data from your Mitel 3300:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Properties.
   
   
4. Within the Site Properties window, select Mitel 3300 from the PBX model drop-down list.
5. In the Connection method field, select Actively connect to PBX from the drop-down list.
6. In the Host field, enter the IP Address of your Mitel 3300.
7. In the Port field, enter in 1752.
8. Leave the Username and Password fields blank.
9. In the Connection script field, select Mitel from the drop-down list.
10. Finally,  click on the Save button to apply the changes