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This first graph shows a snapshot of today's calls based on the type of call (e.g. inbound, outbound, missed etc.)
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Each call type is colour-coded using a system-wide colour scheme, the default being as follows:
- Green: Incoming calls
- Light green: Answered transferred calls
- Blue: Outgoing calls
- Light blue: Outgoing non-connected calls
- Gray: Internal calls
- Mauve: Internal non-connected call
- Red: Abandoned DDI calls (direct Dial in)
- Pink: Tandem call
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This graph shows a snapshot of today's calls based on their destination. This allows you to identify at-a-glance where you call most often, grouping your calls into easily-identifiable geographic classes, such as Mobile, National, Local, International etc.
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