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Configure TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Alcatel 4400e from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro Border false URL /download/attachments/3276853/alcatel_4400e_1.png - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3276853/alcatel_4400e_2.png
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<p>These instructions should assist in configuring your Alcatel 4400e to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> The Alcatel 4400e sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect a serial cable from the Alcatel 4400e .v24 module to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>The Alcatel 4400e will need to be configured to output SMDR information.</p> <p>See table below for a summary of data output from Alcatel 4400e:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Alcatel 4400e:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Alcatel 4400e'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Alcatel 4400e</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_4400e_1.png" alt="Alcatel 4400e" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_4400e_2.png" alt="Alcatel 4400e" /> |