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These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a serial connection with this PBX.
Support Files
Alcatel 4400E.TDT
Required Tasks
Configure the SMDR output
Download the interface file
Install NetPBX
Configure TIM Enterprise
Configuring your SMDR output
The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a .v24 port but, for older units, you may need to purchase a .v24 module. Connect a serial cable between your Alcatel 4200-4400e .v24 module and the PC that NetPBX is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:
Download the interface file
- Visit Tri-Line's Gateway and download the interface file, as shown below:
- Extract the Alcatel 4400E.ZIP file onto your computer's Desktop. This ZIP file contains the following file: Alcatel 4400E.TDT.
- Copy the file into the C:\Program Files\Tri-Line\TIM Enterprise\config folder.
Installing NetPBX
The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
These instructions should assist in configuring your Alcatel 4400e to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
| Connection information | Description |
|---|---|
| Connection type | Serial Output: The Alcatel 4400e sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect a serial cable from the Alcatel 4400e .v24 module to the PC that NetPBX is installed and running on. |
| Cable configuration | Straight-through. |
Configuring your SMDR
The Alcatel 4400e will need to be configured to output SMDR information.
See table below for a summary of data output from Alcatel 4400e:
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Alcatel 4400e:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Alcatel 4400e'.
- Left-click on it and select .
- From the settings tab select Alcatel 4400e from the PBX model list.
- In the tab select No connection required from the Connection method list.
- Finally, click on the button.
