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The Avaya EuroGeneris has multiple SMDR output options and formats. TIM Enterprise requires the SMDR output type to be set to customized and the format to Format 5 rows 80 columns. For more information about the output and configuration of your SMDR data, contact your system maintainer.
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<a id="Install NetPBX><NetPBX"></a> |
Installing NetPBX
The Avaya EuroGeneris phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the netpbx software. For setup instructions, click on the link below:
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