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The Mitel SX2000 phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from your Mitel to the PC that NetPBX netpbx is installed and running on. By default, the SMDR output of your Mitel is not enabled. For more information about enabling and configuring the SMDR output, you should speak to your system maintainer.
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To collect call logging data from the serial port of your Mitel and send it to TIM Plus, you first need to install the netpbx NetPBX software. For setup instructions, click on the link below:
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