These instructions help you configure your Panasonic KX-TA/TE phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
| Pbxsummary | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Configuring the SMDR output
Follow the steps below to configure your Panasonic KX-TA/TE to output SMDR data to TIM Plus. The configuration needs to be performed from a Panasonic KX-T7130 phone:
- Set the System Program Switch on the EMSS Control Unit to the position.
- Press followed by the key, then enter your system password.
- Press to enter the Programming mode.
Go to programming code 800 and set each of the fields as shown below. Press and then after each entry in order to move to the next field:
SMDR field Value NL-Code CR+LF Baud Rate 9600 Word Length 8 bits Parity None Stop Bit 1 bit Go to programming code 801 and set each of the fields as shown below. Press and then after each entry in order to move to the next field:
SMDR field Value Page Length Leave as default Skip Perf Leave as default Go to programming code 802 and set each of the fields as shown below. Press and then after each entry in order to move to the next field:
SMDR field Value Outgoing On Incoming On - Set the System Program Switch back to position.
| HTML |
|---|
<a id="Installing NetPBX"></a> |
Installing NetPBX
The Panasonic KX-TA/TE phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:
| HTML |
|---|
<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Panasonic KX Family from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro
| HTML |
|---|
<p>These instructions should assist in configuring your Panasonic KX-TA/E to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=185>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Panasonic KX-TA/E PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Panasonic KX-TA/E PBX to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd"> Null-Modem/Crossover. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions on how to configure your Panasonic KX-TA/E to output SMDR to TIM Enterprise. You will need to do this from the Panasonic KX-T7130 phone:</p> <ol> <li>On the back of the phone set it to <span class="reference">Program</span>.</li> <li>Press <span class="button no_margin">-</span> <span class="button no_margin">*</span> and then <span class="button no_margin">#</span> key and enter your system password.</li> <li>Press <span class="button no_margin">#</span> <span class="button no_margin">#</span>. You are now in <i>Programming mode</i>.</li> <li>Go to programming code <span class="keyword">800</span>, and set each of the settings as below. After you have set each one press <span class="button no_margin">Store</span> and then <span class="button no_margin">Next</span> to move to the next setting:</li> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=110>SMDR field</th> <th class="confluenceTh" width=100>Value</th> </tr> <tr> <td class="confluenceTd"><b>NL-Code</b></td> <td class="confluenceTd"><span class="keyword">CR+LF</span></td> </tr> <tr> <td class="confluenceTd"><b>Baud Rate</b></td> <td class="confluenceTd"><span class="keyword">9600</span></td> </tr> <tr> <td class="confluenceTd"><b>Word Length</b></td> <td class="confluenceTd"><span class="keyword">8 bits</span></td> </tr> <tr> <td class="confluenceTd"><b>Parity</b></td> <td class="confluenceTd"><span class="keyword">None</span></td> </tr> <tr> <td class="confluenceTd"><b>Stop Bit</b></td> <td class="confluenceTd"><span class="keyword">1 bit</span></td> </tr> </tbody> </table> <li>Go to programming code <span class="keyword">801</span>, and set each of the settings as below. After you have set each one press <span class="button no_margin">Store</span> and then <span class="button no_margin">Next</span> to move to the next setting:</li> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=110>SMDR field</th> <th class="confluenceTh" width=100>Value</th> </tr> <tr> <td class="confluenceTd"><b>Page Length</b></td> <td class="confluenceTd">Leave as default</td> </tr> <tr> <td class="confluenceTd"><b>Skip Perf</b></td> <td class="confluenceTd">Leave as default</td> </tr> </tbody> </table> <li>Go to programming code <span class="keyword">802</span>, and set each of the settings as below. After you have set each one press <span class="button no_margin">Store</span> and then <span class="button no_margin">Next</span> to move to the next setting:</li> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=110>SMDR field</th> <th class="confluenceTh" width=100>Value</th> </tr> <tr> <td class="confluenceTd"><b>Outgoing</b></td> <td class="confluenceTd"><span class="keyword">On</span></td> </tr> <tr> <td class="confluenceTd"><b>Incoming</b></td> <td class="confluenceTd"><span class="keyword">On</span></td> </tr> </tbody> </table> <li>On the back of the phone set it back to <span class="button no_margin">Store</span>.</li> </ol> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Panasonic KX-TA/E:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Panasonic KX-TA/E'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select your <span class="keyword">Panasonic KX-TD Series</span> family PBX model from the list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_kx_ta_1.png" alt="Panasonic KX-TA/E" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_kx_ta_2.png" alt="Panasonic KX-TA/E" /> </ol> |