These instructions help you configure your Samsung OfficeServ phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the instructions below to configure your Samsung iDCS OfficeServ phone system to output SMDR data to TIM Enterprise.
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- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the Samsung DCS from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro Border false URL /download/attachments/3670119/samsung_officeserv_3.png tab, select - In the Establish TCP connection to PBX from the Connection method list. tab, select
- In the Host field, enter the IP address of of your Samsung iDCSOfficeServ.
- In the Port field, enter 9000.
- Leave the Username and Password fields blank.
- In the IP script field, select Samsung from the drop-down list.
- Click on the
Screenshotmacro Border false URL http://docs.tri-line.com:8090/download/attachments/3670119/samsung_officeserv_4.png button to apply the settings.
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<p>These instructions should assist in configuring your Samsung OfficeServ to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>IP: </b>
If the Samsung OfficeServ is configured to send the SMDR information via TCP/IP, the actual installation of TIM Enterprise can be anywhere on the network that the PBX is connected to.
The Samsung OfficeServ will need to be configured to output SMDR data via TCP/IP, so TIM Enterprise can connect to it. TIM Enterprise will connect to the Samsung OfficeServ on a specific TCP port.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Null-modem/Crossover.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions on how to configure your Samsung OfficeServ to output SMDR to TIM Enterprise. You will need to use
the Samsung Installation Tool:</p>
<ol>
<li>Open and login to the Samsung Installation Tool.</li>
<li>On the left-hand side click and expand <span class="button no_margin">5. Features</span>.</li>
<li>Click on <span class="button no_margin">5.6 System I/O Options</span>.</li>
<li>Click on <span class="button no_margin">5.6.2. LAN Printer</span>. On the right-hand side you will have <span class="reference">LAN Printer</span> options. The first column will be SMDR.
Below are the options and how they need to be configured:</li>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_officeserv_1.png" alt="Samsung OfficeServ" />
<li>Click on the <span class="button no_margin">Save</span> icon at the top to save the settings.</li>
<li>On the left-hand side click on <span class="button no_margin">5.6.3. SMDR Options</span>. On the right-hand side you will see the <span class="reference">SMDR Options</span>.
Below are the options and how they need to be configured:</li>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_officeserv_2.png" alt="Samsung OfficeServ" />
<li>Click on the <span class="button no_margin">Save</span> icon at the top to save the settings.</li>
</ol>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Samsung OfficeServ:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Samsung OfficeServ'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Samsung OfficeServ</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_officeserv_3.png" alt="Samsung OfficeServ" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li>
<li>In the <span class="reference">Host</span> field enter the IP Address of your Samsung OfficeServ.</li>
<li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li>
<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
<li>In the <span class="reference">IP script</span> field select <span class="keyword">Samsung</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_officeserv_4.png" alt="Samsung OfficeServ" />
</ol> |