These instructions help you configure your Splicecom Maximiser phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring the SMDR output
By default, the call logging output of the Splicecom Maximiser is enabled and you do not normally require a password to obtain it. To protect your call logging data, you can set a Call Logging Password in the System Details screen of your Maximiser's web management interface. If you decide to set a password, you need to enter this when configuring TIM Plus (below).
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Your system maintainer may have already set a call logging password for you. |
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Splicecom Maximiser:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Mitel 3300 from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro - In the tab, select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Mitel 3300.
- In the Port field, enter 1752.
- Leave the Username and Password fields blank.
- In the IP script field, select Mitel from the drop-down list.
- Click on the button to apply the settings.
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<p>These instructions should assist in configuring your SpliceCom Maximiser to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> The SpliceCom Maximiser sends SMDR information via TCP/IP on port 4001. TIM Enterprise will connect to the IP address of SpliceCom Maximiser. </td> </tr> </tbody> </table> <p>By default the SMDR output on the SpliceCom Maximiser is enabled. Please check with your system maintainer if they have added a 'Call Logging' password. If they have, they will need to tell you what it is as TIM Enterprise will require it when it connects.</p> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to connect to your SpliceCom Maximiser to receive SMDR:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'SpliceCom Maximiser'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">SpliceCom Maximiser</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/splicecom_maximiser_1.png" alt="SpliceCom Maximiser" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your SpliceCom Maximiser.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">4001</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">IP script</span> field select <span class="keyword">Splicecom Maximiser</span>.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/splicecom_maximiser_2.png" alt="SpliceCom Maximiser" /> </ol> |