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These instructions should assist in configuring your SpliceCom Maximiser to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | IP |
IP method | TCP/IP connection: The SpliceCom Maximiser sends SMDR information via TCP/IP on port 4001. TIM Enterprise will connect to the IP address of SpliceCom Maximiser. |
By default the SMDR output on the SpliceCom Maximiser is enabled. Please check with your system maintainer if they have added a 'Call Logging' password. If they have, they will need to tell you what it is as TIM Enterprise will require it when it connects.
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to connect to your SpliceCom Maximiser to receive SMDR:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'SpliceCom Maximiser'.
- Left-click on it and select .
- From the SpliceCom Maximiser from the PBX model list. settings tab select
- In the Establish TCP connection to PBX from the Connection method list. tab select
- In the Host field enter the IP Address of your SpliceCom Maximiser.
- In the Port field enter in 4001.
- Leave the Username and Password fields blank.
- In the IP script field select Splicecom Maximiser.
- Finally, click on the button.
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